Everything you need to know about shipping, our products, and getting support.
Orders are processed and shipped within 3–5 business days. Once your order ships, you'll receive a tracking number by email so you can follow it all the way to your door.
Yes — as soon as your order ships we'll email you a tracking number. If it hasn't arrived within the expected window, just contact support and we'll resolve it promptly.
Yes. Our formulas are crafted with high-quality, natural ingredients that work harmoniously with all hair types and textures. Each product lists its full ingredients and usage directions — if you have a sensitive scalp or known allergies, we recommend a quick patch test before first use.
Absolutely. Our products are designed to complement each other as part of a daily routine. If you want everything in one place, check whether a bundle is available.
We offer a 15-day money-back guarantee. If you're not satisfied with your purchase, contact our support team to arrange a return. Please note that customers are responsible for return shipping costs.
Reach out via email at contact@quasihairlab.com or call +1 (352) 478-1213. We're happy to help seven days a week.
Our transactions are secure and encrypted.
We are happy to answer your questions via phone or e-mail.
UPS-tracked delivery within 3-5 business days.
Not satisfied? Return it within 15 days.